CRACKING THE CODE OF

SERVICE EXCELLENCE

We are looking for the right partners that share our passion to collaborate, win together and blow mediocracy out of the water.

General & Electrical Contractors

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User Portal

Property Managers & Owners

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& Owners User Portal

Fire Alarm

We specialize in the Design and Installation of Fire Alarm Systems. Weather you need a New System, Code Upgrade or System Change out, we will find the right solution and install with the highest quality.

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Monitoring

Wireless monitoring through our redundant mesh network. UL Central Station outfitted with the latest technology with four, full-redundant facilities in NV, CA, PA, TX.

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Inspections

We inspect and certify all of your Fire Protection Equipment per Governing NFPA, AHJ, and State Fire Marshal requirements.

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WHY

We're In Business

To Crack the Code of Service Excellence. We are constantly improving the way we operate to deliver amazing results. We will never conform to mediocracy and will continually strive to deliver Service Excellence.

We enjoy Partnering with like minded Property Managers, Business Owners, General/Electrical Contractors and Employees that share our Passion to Collaborate, Win Together and Blow Mediocracy Out of the Water!

How

We Provide Service Excellence

Core Values

Our Values guide us in building and maintaining the right team.

Service Excellence

Always Do Your Best
Amaze Customers
Exceed Expectations

Improvement

Continual Development
Passion for Learning

Gratitude

Appreciate Customers and Co-Workers
Appreciate Feedback

No Ego

Don't Get Defensive
Find the Best Solution for the Greater Good

Awareness

Be Authentic
Be Present and Alert
Pay Attention to What You Say and Do What You Say

Live It

Find Solutions
Engage and Be Part of the Team

Education

Businesses are only as good as the level of understanding used to run them. We have built a Culture of Learning that significantly increases the speed of our progress and the level of service we provide.

Signal Fire strongly believes in being pro-active and invests heavily on Education to help guide us in figuring out the latest and best ways to Develop our Team, Improve our Systems, and Streamline our Processes.
Net Promoter Scores provide us the necessary feedback that helps us learn from our customers where we need to improve.

Innovation

We are constantly investing in R&D to deliver the highest level of Service Excellence.

We automate as much as possible to allow our team to focus on the things that matter.
Everyone works from a centralized data base. This improves collaboration and reduces inefficiencies.
Controls are in place to ensure our database is in compliance. This prevents issues from occurring and allowing us to quickly fix the ones that do.

Our Team

We are committed to building and maintaining a great team that is aligned with our values. We search for Intelligent, Dependable, Authentic, Positive Individuals that are Passionate about exceeding expectations and delivering Service Excellence.

Decentralized decision making allows us to avoid bureaucracy while Empowering our Team to be efficient and flexible.
Performance indicators tied to customer satisfaction to ensure our team stays focused on taking care of our customers.